Therapists / Psychologists / Counsellors

We are a group of professional and experienced clinical psychologists, psychotherapists and counsellors. We offer the most effective, tailor made approaches to help resolve your difficulties. Our clinicians go that extra mile to ensure you receive compassionate, empathetic and effective interventions.
Therapists 1

Dr. Sharmeen Shroff - Clinical Psychologist

Specialising in Psychodynamic Depth Therapy & Repetitive Patterns

With over 14 years of experience, Dr Shroff has worked in community mental health centres, private psychology clinics, medical clinics and both outpatient and inpatient units in hospitals in Hong Kong, the United Kingdom and the USA. She is one of the few clinical psychologists in Hong Kong that have been intensively trained to practice psychotherapy from a psychodynamic depth perspective.

Dr. Hannah Sugarman - Clinical Psychologist

Specialising in ACT, Depression & Anxiety

Dr. Hannah Sugarman is a Clinical Psychologist from the UK. Dr. Sugarman completed her clinical training in the NHS in London, working with people across the lifespan presenting with a range of different difficulties. She has worked in the field of mental health for over ten years.
Therapists 2
Therapists 3

Dr. Kaili Chen - Clinical Psychologist

Specialising in Interpersonal Relationships

Dr. Chen has worked in the field of psychology since 2010 in several non-profit organizations and community mental health centers. Before settling in Hong Kong, she has lived in Singapore, Thailand, Malaysia, China, and the United States, and understands firsthand the stresses expats face living abroad and the intricacies of multicultural lifestyles.

Dr. Natalie Loong - Clinical Psychologist

Specialising in Psychodynamic Attachment & Existential Therapy

Dr. Natalie Loong is a California licensed clinical psychologist with years of experiences working in community mental health, outpatient, residential, and private practice settings in Hong Kong and the United States. As a bilingual psychologist, Dr. Loong provides services in both English and Cantonese and has extensive experiences working with adults, adolescents, and children from diverse cultural and…

Therapists 4
Therapists 5

Dr. Melissa Chan - Clinical Psychologist

Specialising in Depressive and Anxiety Disorders, Self – Criticism & Self – Esteem Issues

Dr. Chan is a UK trained Clinical Psychologist, who has worked in the field of mental health taking up clinical and research roles in the community and academic settings for ten years. She is experienced in treating people with symptoms of depression and anxiety disorders (e.g. social anxiety, bipolar tendencies etc). She also works with people who are struggling with low self-esteem, stress, grief and bereavement, adjustment difficulties and those…

Bhavna Bharvani - Clinical Counsellor Relationship Counsellor

Specialising in LGBTQIA + Trauma & Self Actualisation

Bhavna is a US-trained Licensed Professional Clinical Counsellor, registered with the California Board of Behavioural Sciences (LPCC 10182). She started out practicing in San Francisco, where she worked with individuals, couples, teenagers, and LGBTQIA+ folks with chronic and complex trauma. She worked across a range of settings including community mental health, schools, and ………

Therapists 6
Therapists 7

Jill Carroll - Psychotherapist & Relationship Counsellor

Specialising in Psychotherapy Grief + Repetitive Patterns

Jill is a UK trained Psychotherapist who has run her own successful private practice in London and worked part-time as a Psychodynamic Psychotherapist within an NHS service based in South West London. Jill works with individuals and couples a well as facilitating process groups for people struggling with grief and loss…

Teresa Chan - CBT Therapist

Specialising in CBT, Anxiety Disorders (including PTSD & Social Anxiety)

Teresa is a Cognitive Behavioural Psychotherapist who has over 10 years of experience working in the field of clinical mental health. She has a background in Psychology at both an undergraduate and master’s level and completed her training in the UK, where she specialised in the field of Cognitive Behavioural Therapy…
Therapists 8
Therapists 9

Malin Rignéus - Counsellor

Specialising in CBT / ACT, Stress Management + Anxiety

Malin is passionate about improving clients’ psychological wellbeing in a non-judgmental and confidential setting. She has experience from working in pressurised high performing environments and believes that, through regaining balance in your mind, you can become more confident, content and empowered in your life.

Aurélie Comes - CBT Therapist

Specialising in CBT, EMDR + Depression & Anxiety Disorders (including Eating Disorder & Trauma)

Aurélie is an experienced Cognitive Behavioral Therapist (CBT) who trained and worked in the UK’s National Health Service. In addition to her CBT specialty, she also qualified as an Eye-Movement Desensitization Reprocessing (EMDR) Practitioner. 

Aurélie has worked extensively in the private and public sector with clients experiencing mild to severe difficulties (e.g. depression, anger management, substance misuse, sleep problems, life adjustments, individual relationship difficulties). Her areas of special interest include trauma and eating disorders…

Therapists 10
Therapists 11

Josanna Lai - Clinical Psychologist

Specialising in Narrative Therapy, Relationships, Anxiety, Depression + Personal Growth Obstacles

Born and raised in Hong Kong, being fluent in English and Cantonese, Josanna has worked as a clinical psychologist for over twenty-six years in Hong Kong and Australia in diverse clinical settings including child assessment center, inpatient PTSD wards, outpatient psychiatric center, university counseling service, NGO for special education needs and certainly private practice.

Josanna finds Narrative Therapy and mindfulness particularly attractive in addressing psychological issues that are associated with modern hectic lifestyle. 

Dr Michael Lew – Registered Psychologist

Specialising in CBT, Positive Psychology and Culture-Sensitive Approach

Dr. Michael Lew is a bilingual therapist educated in the US with a Ph.D. in psychology. Dr. Lew has over 20 years of experience working with a broad spectrum of clients and mental health needs. Demographically he has worked with children, adolescents, and adults from diverse cultural and linguistic groups–as he is proficient in English, Mandarin and Cantonese. Clinically speaking he has worked effectively with children of learning difficulties and developmental issues, adolescents with oppositional defiant tendencies and identity confusion, and adults facing social-emotional quandaries and life change challenges…
Therapists 12
Therapists 13

Simon Westcott - Counsellor

Specialising in Psychodynamic Psychotherapy, CBT and Anxiety, Depression.

Simon Westcott is an English-speaking Counsellor educated in the UK, US, Australia and Hong Kong. Simon believes in the benefits of both short-term, goal-oriented counselling and longer-term, ‘in-depth’ psychoanalytic psychotherapy.  He has experience working with adolescents and adults with issues ranging from low self-esteem, stress, anxiety, relationship problems, adoption, men’s mental health, life transitions, LGBTQ identity and sexuality, trauma, addiction, teen resilience and mood disorders… 

Samara Melwani - Intern

Samara is a trainee Clinical Psychologist, currently completing her doctorate in Clinical Psychology at University College London. She holds an MA in Clinical Psychology from the New School in New York. 

She has delivered psychotherapy in both the UK and Hong Kong, using evidence-based practices such as Cognitive Behavioural Therapy (CBT) and Acceptance and Commitment Therapy (ACT), and Systemic and Narrative approaches.

Therapists 14

Online Therapy

Not everyone can attend weekly therapy sessions in an office environment, for various reasons. Research suggests that online therapy is just as effective as traditional face-to-face therapy. At Central Minds, we have a group of therapists who work predominantly online. If you think online therapy may be the better fit for you, please contact us about one of our therapists listed below.
Therapists 15

Dr. Tess Browne - Clinical Psychologist

Online Therapy Only

Specialising in Trauma & Maternal Mental Health

Dr Browne is a UK trained Clinical Psychologist, CBT and EMDR Therapist. She has worked in the field of mental health for almost twenty years in clinical, academic, research and corporate roles. Dr Browne specialises in working with adult clients who have experienced trauma, or who are navigating the challenges of early parenthood (from pregnancy through to postpartum)…

Lora Lee - Child Psychologist

Online Therapy Only

Specialising in Attachment Issues & Divorce Co-Parenting

Lora has over ten years of clinical training and experience with children and adolescents within a variety of settings, e.g. private practice, non-profit sectors, social work and school settings. Her practice encourages clients to draw on their own ability and inner resources to develop the skills needed to change destructive patterns of behaviour…
Therapists 16
Therapists 17

Dr. Elizabeth Howl

Online Therapy Only

Specialising in CBT, Somatic & Functional Neurological Symptoms

Dr Howl trained as a Clinical Psychologist in the UK. She has over 10 years’ experience working with individuals, couples and families in distress. Dr Howl has worked across a wide range of settings from acute medical hospitals to outpatient clinics, as well as community work supporting those in their homes. She works with a wide range of issues, including depression, low self-esteem, anxiety, stress, and…

Dr. Zoë Fortune - Counsellor

Online Therapy Only

Dr. Zoë Fortune has over 15 years of experience working in the field of mental health as an academic researcher, consultant and as a therapist. She takes a person-centred approach to counselling, understanding the needs of each unique client and using principles from Cognitive Behavioural Therapy (CBT) as well as other technique
Therapists 18
Book an Appointment

Psychology & Counselling Services

We recognise the courage it takes to seek professional support. If you have questions and would like to know more about working with us, please check out our frequently asked questions or fill out the contact form below. Once you have submitted a contact form, a member of our team will be in touch with next steps within 48 hours.

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How to Get Here

Use Exit D1 to leave Central MTR Station.

Opening Hours
Monday - Friday
9:00 am - 6:30 pm
Saturday
9:00 am - 2:30 pm
Sunday & PH
Closed
Contact Us

8th & 10th Floor VC House,
4-6 On Lan Street, Central, Hong Kong

Please note: Central Minds voicemail and email are only checked during normal office hours. In case of emergency please attend your nearest emergency room or call 999 for immediate assistance.

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Dr. Sharmeen Shroff

Psy.D. Clinical Psychology from California School of Professional Psychology, San Francisco

M.A. Clinical Psychology from California School of Professional Psychology, San Francisco

MSc. (Hons) Psychoanalytic Development Psychology from University College London in conjunction with the Anna Freud Center, United Kingdom

BSc. (Hons) Psychology from The University of Nottingham, United Kingdom

With over 14 years of experience, Dr Shroff has worked in community mental health centres,  private psychology clinics, medical clinics and both outpatient and inpatient units in hospitals in Hong Kong, the United Kingdom and the USA.  She is one of the few clinical psychologists in Hong Kong that have been intensively trained to practice psychotherapy from a psychodynamic depth perspective.

She works to enhance her client’s self-awareness and identify repetitive themes and patterns in client’s lives and relationships.  Dr Shroff believes that many of us develop patterns over the years, whether positive or negative, that become ingrained in us. In times of stress, worry, anger, or emotional turmoil, we repeat what is familiar and what feels safe – this can often lead to negative reactions and behaviour in our relationships and cause us to feel stuck.  Dr Shroff uses her expertise in psychodynamic therapy to help her clients’ identify important pieces of the puzzle in order to gain insight and create opportunities to facilitate lasting change in their lives.

Dr Shroff’s speciality areas are working with issues related to cultural identity, diversity, life transition issues and individuals who feel that some aspect of themselves or their relationships causes them distress, undermines the quality of their lives or leads them to feel as if they are not making progress in their personal lives and careers.  Dr Shroff also has expertise in working with Stress, Depression, Bipolar Disorder and Psychotic Disorders.

Dr Shroff  is passionate about conducting corporate training and workshops for multinational corporations to raise  awareness and reduce the stigma around issues related to employee mental health.  She has assisted numerous organisations to address these issues more effectively and create psychologically healthy workplaces in order to reduce burnout and absenteeism.

Dr Shroff has been fortunate enough to be raised in Hong Kong, and work in both the United Kingdom and the USA, providing her with the invaluable experience of working within a diverse environment and amongst a variety of cultures.  She understands first hand what it feels like to be an immigrant and the challenges that come with moving to a new country.  It is her own experience of living abroad and moving to various countries that has helped crystallise her desire to work with multi-cultural populations by utilising depth therapy.

Dr Shroff provides individual and group supervision to counsellors, psychologists and other mental health professionals. Additionally, Dr Shroff is a regular contributor to several publications in Hong Kong and acted as an associate profession at City University of Hong Kong where she supervised and taught Doctoral Level Psychology students.  She is also a service provider providing pro-bono therapy and Medico-Legal Assessments to refugee and asylum seekers.

Dr Shroff is a registered member of the Division of Clinical psychology (DCP) of the Hong Kong Psychological Society (HKPS) and the American Psychological Association.

Please note Dr. Shroff is currently fully booked and not taking on new clients.

Dr. Hannah Sugarman

DClinPsy. Clinical Psychology from Royal Holloway, University of London, UK

MSc Cognitive Neuroscience from University College London, UK

BSc. (Hons) Psychology and Cognitive Neuroscience from University of Nottingham, UK

Dr. Hannah Sugarman is a Clinical Psychologist from the UK. Dr. Sugarman completed her clinical training in the NHS in London. She has worked in the field of mental health for over ten years.

People often attend therapy when they feel stuck and find that they are not able to live their lives in the way that they want to. This may be because of mental health problems such as anxiety or depression, or due to low self-confidence or poor motivation. For some people, painful experiences from the past can give rise to difficult thoughts and feelings. These difficulties can lead people to use unhelpful coping strategies such as overworking, avoidance or substances to help them to manage. Dr. Sugarman can work with you to help to make sense of any problems that you are experiencing and explore how they are getting in the way for you. She can then support you to learn new ideas and skills that enable you to handle difficulties differently so that they don’t get in the way of your life. Dr. Sugarman uses Acceptance and Commitment Therapy and Cognitive Behavioural Therapy as the primary models in her therapeutic work; however, she is trained in a number of approaches and will integrate concepts from different models to tailor the treatment to you.

Dr. Sugarman has a background in physical health settings, specialising in neuropsychology prior to relocating to Hong Kong. She can offer neuropsychological and cognitive assessments for people who have experienced neurological illness or injury. These assessments can also be of use for people who have not experienced neurological illnesses but wish to identify strengths and weaknesses across their cognitive profile or determine whether there are any inconsistencies or deficits that could indicate organic pathology (e.g. dementia). Dr. Sugarman is one of the few clinical psychologists in Hong Kong who is able to offer expertise in this area for English speaking clients.

Dr. Sugarman is passionate about reducing the stigma around mental health. Alongside her clinical work, she works as a Clinical Advisor and trainer for Mind HK, a mental health charity.

Please note Dr. Sugarman is currently fully booked and not taking on new clients.

Dr. Kaili Chen

PsyD Clinical Psychology from Alliant International University, Hong Kong/USA

MA Clinical Psychology from Alliant International University, Hong Kong/USA

BA Psychology from the University of San Francisco, USA

Member of the American Psychological Association

Chartered Member of the British Psychological Society

Registered Clinical Psychologist of the New Zealand Psychologists Board

Registered Member of the Hong Kong Association of Doctors in Clinical Psychology

Areas of expertise: Adult Individual Therapy

  • Adolescents 14+
  • Interpersonal issues
  • Identity exploration
  • Trauma
  • Grief
  • Depression
  • Anxiety

Dr. Chen has worked in the field of psychology since 2010 in several non-profit organizations and community mental health centers. Before settling in Hong Kong, she has lived in Singapore, Thailand, Malaysia, China, and the United States, and understands firsthand the stresses expats face living abroad and the intricacies of multicultural lifestyles. 

Before establishing herself as a clinical psychologist, Dr. Chen worked for a major global supply chain management corporation and was subjected to the immense work stress well known for in Hong Kong. This experience greatly highlighted the need for sustainable work-life balance, as it was apparent that the pace of modern-day life subjected humans to an immense amount of stress that can include moving, work, family dynamics, friendships, financial considerations, medical illnesses, worldwide political issues, and even vacations. Reflecting on her own experience, she realized that not only were adults predisposed to high levels of stress but that adolescents in school were similarly struggling with stress as well. Although some can process stressful events easily, others can find it challenging as it may be overwhelming. As a result, self-care is essential to both physical and mental wellbeing.

Dr. Chen strives to provide a safe, non-judgmental atmosphere in the therapy room with all her clients. By utilizing a tailored psychodynamic and schema therapy approach for each client, the emphasis is placed on attaining awareness and insight of past experiences to create more adaptive coping strategies moving forward.

When working with adolescents, Dr. Chen is intentionally mindful of the fact that they are still in the tumultuous mental space of forging their own identities. She, therefore, focuses on building a strong rapport with adolescents as part of the process, with the understanding that trust is essential in creating a safe space for them to speak their truth and uncover the deeper reasons for their behavior. 

Dr. Chen is also trained in eye movement desensitization and reprocessing (EMDR), a treatment primarily used for individuals who have experienced trauma, which is an emotional response to a deeply distressing or disturbing event that can include but is not limited to war, assault, natural disasters, abandonment, neglect, or illness. The treatment works with the brain to begin processing information that may be too traumatic for the brain to process on its own. Once the memory is cleared, the healed brain can associate itself to similar situations without feeling triggered in the same way. As mentioned earlier, everyone processes stressful events differently, yet others may find it challenging to process overwhelming events that can be difficult to articulate. In these cases, EMDR can be a beneficial treatment to be able to reduce these triggers.

Dr. Chen is passionate about her work with her clients and cares deeply about helping them achieve their goals in therapy. It has always been her belief that progress is not necessarily linear, and that success looks different for everybody. An avid traveler, functional fitness athlete, and dog owner, she has recently incorporated these interests into her work and developed a fascination for aviation psychology, sports psychology, and animal-assisted therapy.

Dr. Natalie Loong

Psy.D. Clinical Psychology, California School of Professional Psychology

M.A. Clinical Psychology, California School of Professional Psychology

B.S.S. Psychology, University of Hong Kong

California Licensed Clinical Psychologist (Lic. # PSY 29694)

Member of the American Psychological Association

Registered Member of the Hong Kong Association of Doctors in Clinical Psychology

Dr. Natalie Loong is a California licensed clinical psychologist with years of experiences working in community mental health, outpatient, residential, and private practice settings in Hong Kong and the United States. As a bilingual psychologist, Dr. Loong provides services in both English and Cantonese and has extensive experiences working with adults, adolescents, and children from diverse cultural and socioeconomic backgrounds.

Trained in Psychodynamic and Existential-Humanistic traditions of psychotherapy, Dr. Loong specialises in providing psychotherapy that is in-depth and insight-oriented with the goal of creating lasting changes in clients’ lives. Dr. Loong works closely with clients to explore and work through unconscious aspects of their experiences, recurring themes and patterns in their lives, and underlying functions of their difficulties. Through the experiential and intellectual learning that takes place in the process, clients develop deeper understanding and appreciation of themselves, discover new ways of being and relating and are empowered to liberate from old symptoms, behaviours, and patterns.

Dr. Loong is also experienced in providing play therapy – a developmentally appropriate psychotherapy approach for children that uses play as a medium for communication. The symbolic function of play allows children to comfortably and safely express troubling events and experiences. Utilising play, Dr. Loong attempts to experience, understand, and work on difficulties interactively with child clients, empowering them to consider new solutions to their problems, learn adaptive ways of coping, and change the way they think or feel in the process.

Over the years, Dr. Loong has worked with a broad spectrum of clinical and non-clinical issues across the lifespan including stress-related or adjustment difficulties, interpersonal relationship problems, struggles with meaning and purpose in life, difficulties with parenting, depression, anxiety, trauma, personality disorders, psychotic disorders, gambling disorder, school refusal, aggressive behaviours, oppositional and defiant behaviors, enuresis, separation anxiety, attention-deficit hyperactivity disorder (ADHD), selective mutism, and self-harm. Despite so, Dr. Loong sees each client as a unique individual beyond his/her problems and is committed to empowering and accompanying her clients through their own journey of suffering, discovery and growth.

In addition to her clinical work, Dr. Loong is an adjunct faculty at the California School of Professional Psychology – Hong Kong, Alliant International University. She currently chairs students on their doctoral dissertations and has taught courses on multicultural and social justice psychology, research methods and designs, as well as psychometrics and statistics in the past.

Please note that Dr. Loong is currently fully booked and not taking on new clients.

Dr. Melissa Chan

DClinPsy. Doctorate of Clinical Psychology from the University of Manchester, UK

MSW Masters of Social Work from the University of Hong Kong

MSc Evidence-Based Social Intervention from the University of Oxford, UK

BA (Hon) Psychology and Economics from the University of Virginia, USA

Dr. Chan is a UK trained Clinical Psychologist, who has worked in the field of mental health taking up clinical and research roles in the community and academic settings for ten years. She is experienced in treating people with symptoms of depression and anxiety disorders (e.g. social anxiety, bipolar tendencies etc). She also works with people who are struggling with low self-esteem, stress, grief and bereavement, adjustment difficulties and those affected by developmental trauma. 

Dr. Chan uses a variety of cognitive and behavioural approaches (Cognitive Behaviour Therapy, Compassion Focused Therapy, Acceptance and Commitment Therapy) and draws skills from the schema approach for more complex and longer term struggles. She is also trained in the Psychodynamic Interpersonal Therapy to support people struggling with relational difficulties.

Born and bred in Hong Kong, Dr. Chan understands the immense stress people experience studying and working in HK, having to meet all sorts of high standards and expectations from others and ourselves. Prior to returning to HK, she had the humble opportunity to live and work in the US and UK for ten years. She is a strong believer in the need for more self-care and self-compassion for each individual, and she hopes to promote a more compassionate culture in the society at large. In addition to her clinical work at Central Minds, Dr Chan also works at the University of Hong Kong as a Training Officer, promoting mental wellbeing in the community.

In therapy sessions, Dr Chan aims to provide a mental space for clients to reflect, process their feelings and thoughts, and to identify what’s most important for them. She specialises in addressing self-criticism and is able to help you identify factors that keep your struggles ongoing. In the sessions, she will explore more in depth into your beliefs and behaviours that might give rise to your current struggles. She works in a collaborative manner with clients to set goals and decide what support the client may need together.

Dr. Chan is registered with the UK’s regulatory body, the Health and Care Professions Council (HCPC) and HK’s accreditation register (HKICP) as a Clinical Psychologist. She is a graduate member of the Hong Kong Psychological Society, as well as a Registered Social Worker in Hong Kong.
 
Dr. Chan is fluent in English, Cantonese and Mandarin.

Please note Dr. Chan is able to take on new clients in January.
 

Bhavna Bharvani

MA Clinical Counselling from California School of Professional Psychology, San Francisco

BA Psychology from Georgetown University, Washington DC

EFT Couples Therapy – Certification Track

Gottman Method Couples Therapy – Level 2 Certified

EMDR Basic Training – pursuing EMDRIA Certified Therapist status

Bhavna is a US-trained Licensed Professional Clinical Counsellor, registered with the California Board of Behavioural Sciences (LPCC 10182). She started out practicing in San Francisco, where she worked with individuals, couples, teenagers, and LGBTQIA+ folks with chronic and complex trauma. She worked across a range of settings including community mental health, schools, and residential substance use treatment centers.

Bhavna is passionate about collaborating with adolescents, adults, and couples of all ethnicities, sexual orientations, and gender expressions so that they can know themselves deeply and cultivate fulfilling, meaningful lives and relationships.

Couples: There is something undeniably powerful, and healing about being in a secure loving partnership. However, when our important relationships come under stress, they can be completely debilitating. Bhavna provides a safe space for couples to identify negative patterns of interaction, access and communicate their primary needs to each other, cultivate the intimacy they want in their relationships, and work through sexual issues. Bhavna is also polyamory and non-monogamy informed, and kink/BDSM aware. In addition, Bhavna also works with clients who wish to end relationships through an intentional breakup process.

Adults: Conscious and unconscious beliefs, assumptions, and relational patterns can hold people back from living the lives they envision. Bhavna is passionate about helping people move through “stuckness”, manage depression and anxiety, overcome self-doubt, deal with change, learn coping skills for stress, heal shame, shift their inner critical voice and befriend themselves, and develop greater awareness of their feelings, needs, and desires.

Teens: Bhavna helps teens cope with the challenges of adolescence, including the pressures that come with a 24/7 online presence, anxiety around school/exams/friends, depression, feelings of inadequacy, and addictions. Bhavna also provides coaching to teens to unlock their potential, motivation, and self-confidence, and helps bring them in alignment with their goals.

Bhavna’s style is collaborative, warm, relational, and non-judgmental. She believes that trust and connection with the therapist are essential components of successful therapy. Her goal is to provide culturally-sensitive, empathetic, and strength-based psychotherapy through an integrative approach. She is primarily client-centered and combines techniques from acceptance and commitment therapy, mindfulness principles, attachment theory, narrative therapy, cognitive-behavioural therapy and dialectical behavioural therapy to suit the unique needs of each individual client. Bhavna consults with Clinical Supervisor Dr. Erica Liu Wollin (PSY 18103) on her cases.

In addition to her therapeutic work, Bhavna works with Mind HK to reduce the stigma around mental health issues by developing and delivering training on Mental Health First Aid in workplaces. Prior to becoming a therapist, Bhavna worked in investment banking, television journalism, and market research. She has substantial experience relating to people from diverse backgrounds, having worked in Mumbai, New York, London, and San Francisco.

Jill Carroll

MSc. Transactional Analysis Psychotherapy, Middlesex University, UK

 PgDip British Sign Language/English Interpreting, University of Central Lancashire, UK

 B.A.(Hons) Deaf Studies and Psychology, University of Wolverhampton, UK

 Diploma in Relationship Counselling, Relate Institute, UK

  •       The Hong Kong Professional Counselling Association
  •        Psychotherapy Society of Hong Kong
  •        UK Council for Psychotherapy
  •        British Association for Counselling and Psychotherapy
  •        Certified Transactional Analyst, UK Association for Transactional Analysis
  •        The International Association of Relational Transactional Analysis
  •        British Association of Mental Health and Deafness

Jill is a UK trained Psychotherapist who has run her own successful private practice in London and worked part-time as a Psychodynamic Psychotherapist within an NHS service based in South West London.  Jill works with individuals and couples a well as facilitating process groups for people struggling with grief and loss.

Jill is an empathic, warm, open and compassionate Psychotherapist.  She works with clients and couples to explore the underlying aspects of themselves that they may not be aware of, to understand how they see themselves, and how they deal with others and see the world.  She helps clients to understand why they keep behaving or thinking in a particular way, or why certain things keep happening to them (for example repetitive patterns in relationships). Jill works with clients to understand the influence their past experiences in life can have upon them in the present day as she believes that when a client has awareness of this, they can move towards changing these patterns of behaviour.

Couples: Jill trained and worked with the Relate Institute (UK) as a couples/relationship therapist.  

Some of her areas of expertise when working with couples are:

  • Communication problems
  • How to resolve arguments and conflict
  • Separation
  • Split agendas – where one person wants to leave the relationship and the other person wants to stay
  • Affairs
  • Pre-marriage therapy
  • Retirement
  • Finding the spontaneity and intimacy in the relationship
  • Strengthening the relationship

Jill works with couples to identify issues or problems within the relationship and to explore their feelings, values and find ways to communicate this to one another in a way that acknowledges the other.

Groups: Jill developed and independently ran process groups for individuals who were struggling with bereavement and grief in the NHS, UK. Jill recognizes how isolating grief can be and the impact this has upon people and their relationships with others.

Individuals: Jill has experience working with clients with a range of presenting issues.  Her areas of expertise include: traumatic events, both cumulative and single events, anxiety, depression, low self-esteem, stress, lack of confidence, struggling with decision making, grief, relationship issues, transitions.

Jill is a native English speaker and can also work with clients who are Deaf and use British Sign Language having previously worked as an Interpreter.

Teresa Chan

PgDip Cognitive Behavioural Therapy (CBT) from Royal Holloway, University of London, UK

Masters of Research in Psychological Methods from University of Sussex, UK

PgCert Evidence-Based Psychological Treatment from University of Reading, UK

BSc (Hons) Psychology from University of Hertfordshire, UK

Teresa is a Cognitive Behavioural Psychotherapist who has over 10 years of experience working in the field of clinical mental health. She has a background in Psychology at both an undergraduate and master’s level and completed her training in the UK, where she specialised in the field of Cognitive Behavioural Therapy. Being originally from the UK, Teresa is a native English speaker, but can also communicate in Cantonese.

Prior to moving to Hong Kong in 2018, Teresa worked within several leading psychological therapy services within the National Health Service (NHS) across London, Surrey and Hampshire in the UK. Through her work as a therapist working in primary care, Teresa has gained extensive experience in working with individuals affected by a wide range of depression and anxiety issues (including OCD, academic and work stress, panic attacks, phobias, low self-esteem, body dysmorphia, social anxiety and PTSD).

Teresa has developed a special interest in working with anxiety disorders and has expertise in offering trauma-focused CBT (TF-CBT). She uses an integrated approach to adapt her way of working with each client, tailoring therapy to the specific needs of each individual. She believes that no problem is too great or too small and every client is unique and equally important in their own right, no matter their background.

Her collaborative approach aims to encourage individuals to self-reflect and come up with alternative angles to problems, as well as to equip them with the skills and confidence to be able to self-manage difficulties that may arise in the future. Focus is therefore placed on both the attainment of practical coping skills, together with addressing the root causes of a problem if deemed necessary.

Teresa has a calm and welcoming approach and endeavours to put her clients at ease, whilst offering a confidential and non-judgemental space to explore what it is that has brought them to therapy.
In addition to offering one-on-one therapy, Teresa also has experience as a group facilitator conducting psycho-educational workshops for individuals wanting an introduction in Cognitive Behavioural Therapy.

Malin Rignéus

Master of Counselling from Monash University, Australia

MSc. Anthropology and Ecology of Development, from University College London, UK

BSc. Psychology, from Stockholm University, Sweden

Saville and Holdsworth Ltd.
Qualified to analyse and interpret Occupational Personality Questionnaires and Ability Tests (Level 1 and Level 2), Surrey, UK.

Malin is passionate about improving clients’ psychological wellbeing in a non-judgmental and confidential setting. She has experience from working in pressurised high performing environments and believes that, through regaining balance in your mind, you can become more confident, content and empowered in your life.

Malin uses a Person Centred Counselling approach, tailormade to the client’s issues at hand. She aims to understand the client’s experience from their perspective to enable reconnection with their inner values for the individual to progress. She draws upon evidence-based methods such as Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), Mindfulness and Motivational Interviewing (MI) techniques. These interventions can provide insight, tools and strategies to improve an individual’s wellbeing.

Malin has experience working with multicultural clients on varied issues such as anger management, adjustment issues, grief and bereavement. She specialises in stress and anxiety management, increasing low self-esteem, developing resilience, interpersonal skills training, depression and support during difficult times.

Malin also works in partnership with corporations to support employees’ psychological wellbeing. Her aim is to empower and engage staff to prevent ill health caused by negative stress, as well as support employees going through organisational changes or other personally challenging times. The potential benefits are reduced absenteeism, presenteeism and burnout. The collaboration can expedite career development and personal growth, as well as improve engagement and retention of valuable staff.

In addition to Malin’s clinical work as a therapist, she provides workshops supporting female business leaders at The Women Foundation. She is also a columnist in a local community magazine and a speaker at various Chamber of Commerce events with the aim of promoting improved psychological wellbeing and reducing stigma around mental ill health.

Malin’s professional background is within Human Resources, with various multinational corporations as well as niche HR consultancies. Malin is a bilingual Counsellor (Swedish and English) with extensive international experience, having worked and lived in Sweden, Australia, England and Hong Kong.

She is a graduate member of the Hong Kong Society of Counseling and Psychology and a full member of the Hong Kong Professional Counselling Association.

Please note Malin is currently not taking on new clients.

Aurélie Comes

PsyD Psychology (in progress) from California Southern University, US

PgDip Cognitive Behavioral Therapy (CBT) from Royal Holloway, University of London, UK

Level III EMDR from EMDR Academy, UK

MSc Children and Adolescent Mental Health from University College London, UK

BSc (Hons) Psychology from University of Edinburgh, UK

Aurélie is an experienced Cognitive Behavioral Therapist (CBT) who trained and worked in the UK’s National Health Service. In addition to her CBT specialty, she also qualified as an Eye-Movement Desensitization Reprocessing (EMDR) Practitioner.

Aurélie has worked extensively in the private and public sector with clients experiencing mild to severe difficulties (e.g. depression, anger management, substance misuse, sleep problems, life adjustments, individual relationship difficulties). Her areas of special interest include trauma and eating disorders.

Aurélie also provides therapy with adolescents to help with adjusting to a third-culture kid lifestyle, school issues, bullying and transitioning to university.

She is also highly experienced in working with: 

  • General Anxiety including work stress
  • Panic
  • Social anxiety
  • Health anxiety
  • Phobias
  • Obsessive Compulsive Disorder
  • Low Self-Esteem
  • Body dysmorphia
  • Perfectionism

Having grown up in Hong Kong, Aurélie recognizes the potential benefits these treatments would have on improving the busy lifestyle of local professionals and students and has decided to bring her expertise in these fields back to her home city. In addition to CBT, she also draws upon evidence-based treatment solutions such as Acceptance and Commitment Therapy (ACT), Compassion Focused Therapy (CFT) and Mindfulness-based interventions to promote wellbeing and healing by encouraging people to be compassionate towards themselves to increase self-acceptance. Being trained in multiple models of psychological therapies helps her work creatively with clients to tailor their interventions.

Aurélie also had the opportunity to live abroad, exposing her to different cultural settings. This diverse cultural experience gave her the opportunity to incorporate cultural sensitivity into her practice and take a person-centered approach to evaluate the specific needs of her clients. By identifying the optimum way to approach her client’s treatment, she is also able to adapt their process of acceptance, healing and growth. She aims to provide a safe and compassionate reflective space for her clients to explore their thoughts, feelings and behaviors, providing the clients the opportunity of gaining a new perspective and create lasting changes. She emphasizes on working collaboratively with clients to become empowered, develop coping strategies, boost self-assurance and improve mental wellbeing.  She is passionate in supporting clients overcome personal challenges. Through this process, clients are able to gain confidence in mastering these techniques to better cope with whatever challenges arising in the future.

In additional to individual therapy, Aurélie can offer psychoeducational groups on symptoms of anxiety and depression to introduce key coping strategies in work places.

Aurélie has received specialized training in providing supervision to trainee CBT therapists. She has previously managed a team of therapists in the NHS and provided regular clinical supervision.

Aurélie is an accredited member of the British Association for Behavioral and Cognitive Psychotherapies (BABCP) and the British Psychological Society (BPS).

Aurélie can provide therapy in both English and French.

Josanna Lai - Clinical Psychologist

M.A. Clinical Psychology from University of British Columbia, Vancouver, Canada

B.A. (Hons) from Southern Illinois University, Carbondale, USA 

Post Graduate Diploma in Narrative Therapy from Dulwich Center, Adelaide, Australia

Born and raised in Hong Kong, being fluent in English and Cantonese, Josanna has worked as a clinical psychologist for over twenty-six years in Hong Kong and Australia in diverse clinical settings including child assessment center, inpatient PTSD wards, outpatient psychiatric center, university counseling service, NGO for special education needs and certainly private practice.

Josanna finds Narrative Therapy and mindfulness particularly attractive in addressing psychological issues that are associated with modern hectic lifestyle.  Whether in depression, different manifestations of anxiety, complicated bereavement, substance abuse, relationship issues, work stress, parenting difficulties, or personal growth obstacles, we are invariably bogged down by powerful negative emotions and beliefs with debilitating implications for our sense of self.  Narrative Therapy is to assist us in making sense of our psychological and interpersonal difficulties and what they try to tell us.  Also, through the art of “externalizing” the problems, unpacking the discourses which powerfully affect our motives and values, our sense of agency and curiosity are resurrected in tackling the problems at hand.  Its catchphrase: “the person is NOT the problem, the problem is the problem” means when our sense of self is resurrected from self-blame, guilt and all sorts of negative labels, we will have the sense of agency and life skills to address the psychological issues.

In couples work, the thrust is to address the core issues that split them emotionally and psychologically while removing the role of the blame and guilt which invariably further burdens the relationship as well as hindering each party taking up their fair share of responsibility. The goal of couples’ work is to help each other make sense and sort out the core issues as well as making an informed consent about the direction of the relationship which might also include the option of separation or divorce in a harmonious manner as much as possible. It is not uncommon that in couples work, subsequent individual therapy is indicated.

Other than direct clinical work, Josanna is the honorary clinical supervisor for an NGO as well as for the master’s program in Clinical Psychology at the Chinese University of Hong Kong.  Furthermore, she is also active in teaching Narrative Therapy for caring professionals.

Dr Michael Lew – Registered Psychologist

Ph.D. Developmental Psychology from Center For Psychological Studies, USA

M.Ed. Educational Psychology from University of Arizona, USA 

B.A. Psychology and Oriental Studies from University of Arizona, USA 

Registered Counseling, Educational & I-O Psychologist, Hong Kong Psychological Society   

Certified Psychometrist, California State Hospital Board, USA 

Certified Psychology Instructor and Counselor, California Community College Board, USA 

Dr. Michael Lew is a bilingual therapist educated in the US with a Ph.D. in psychology. Dr. Lew has over 20 years of experience working with a broad spectrum of clients and mental health needs. Demographically he has worked with children, adolescents, and adults from diverse cultural and linguistic groups–as he is proficient in English, Mandarin and Cantonese. Clinically speaking he has worked effectively with children of learning difficulties and developmental issues, adolescents with oppositional defiant tendencies and identity confusion, and adults facing social-emotional quandaries and life change challenges.  

In his clinical approach, cultural relevance is key working with ethnically diverse clientele.  Being a native of Hong Kong, he is particularly attuned to the cultural and linguistic diversity in Greater China.  Further he has lived and worked in the US–and more recently in the Shanghai expatriate community affording him a robust international perspective.  Leveraging on his multiculturalism, in his professional training in the US, he was a US Title VII Fellow gaining him expertise in bilingualism and cross-cultural clinical interventions.  

Philosophically, Dr. Lew is an advocate and practitioner of positive psychology. Technique-wise, while anchored in Cognitive Behavioural Therapy (CBT), he tailors clinical solutions according to client requests and individual needs, as he often incorporates adjunct techniques such as play, exercise, humor, laughter, pet care, mindfulness, meditation, desensitization. In the above capacity, he works in individual, couples, and group therapy and in partnership with corporate clients. In terms of typology, Dr. Lew’s practice is broad-based, but it is noteworthy that he has had extensive experiences working with clients dealing with ADHD (attention deficit hyperactivity disorder), dysthymia, depression, OCD (obsessive-compulsive disorder), PTSD (post-traumatic stress disorder), marital discord, career transitions and midlife crisis.  

  Dr. Lew has guest lectured at colleges and universities in Hong Kong and Macau and written articles in local and regional newspapers, magazines, and journals about psychology and mental health.  

Simon Westcott - Counsellor

M.A. Counselling from Monash University Four-Year Study Program at the Australian Centre for Psychoanalysis (ongoing)

Simon Westcott is an English-speaking Counsellor educated in the UK, US, Australia and Hong Kong. Simon believes in the benefits of both short-term, goal-oriented counselling and longer-term, ‘in-depth’ psychoanalytic psychotherapy.  He has experience working with adolescents and adults with issues ranging from low self-esteem, stress, anxiety, relationship problems, adoption, men’s mental health, life transitions, LGBTQ identity and sexuality, trauma, addiction, teen resilience and mood disorders.

Simon uses a variety of evidence-based modalities such as Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Motivational Interviewing (MI) and Mindfulness techniques, as well as the psychodynamic approach of more traditional ‘talk therapy’.  In any mode, he is interested in ‘the life examined’, and the concrete steps that effect change for the individual.

Simon enjoyed a 25-year corporate, entrepreneurial and NGO career before entering the mental health field.  He understands the challenges of high-performance environments, both academically and professionally, and also the importance of creativity and play, through his experience as an amateur musician and his passion for the Arts.  Simon has lived in and migrated to several cultures and is an inveterate traveller. He has been both outsider and insider and has a keen understanding of diversity and cross-cultural issues.  He is also an avid reader, seasoned meditator, and serial owner of springer spaniels.

Simon Westcott is a member of the Australian Counselling Association and the Hong Kong Society of Counselling and Psychology.

Samara Melwani - Intern

Samara is a trainee Clinical Psychologist, currently completing her doctorate in Clinical Psychology at University College London. She holds an MA in Clinical Psychology from the New School in New York.

She has delivered psychotherapy in both the UK and Hong Kong, using evidence-based practices such as Cognitive Behavioural Therapy (CBT) and Acceptance and Commitment Therapy (ACT), and Systemic and Narrative approaches. She has worked with individuals to cope with a range of presentations, from mild to complex. These include general anxiety, trauma and PTSD, social anxiety, OCD, depression, personality disorders, neuro developmental difficulties, and carers of individuals with mental health difficulties.

Samara also has experience in working with children and adolescents – both in providing psychotherapy and psycho-educational (cognitive) assessments. She believes in working systemically with schools and families to provide holistic support.

In addition to clinical work as a therapist, Samara works closely with the refugee community in Hong Kong. She is currently completing her dissertation on attachment based interventions in the context of high risk mothers-infant relationships.

Dr. Tess Browne

DClinPsy Clinical Psychology from Royal Holloway, University of London, UK

PgDip Cognitive Behavioural Therapy (CBT) from Royal Holloway, University of London, UK

Level III EMDR from Richman EMDR Training, UK

BSc. (Hons) Applied Psychology from Cardiff University, UK

Dr Browne is a UK trained Clinical Psychologist, CBT and EMDR Therapist. She has worked in the field of mental health for almost twenty years in clinical, academic, research and corporate roles. Dr Browne specialises in working with adult clients who have experienced trauma, or who are navigating the challenges of early parenthood (from pregnancy through to postpartum).

Dr Browne is a compassionate, reflective and thoughtful practitioner. She adapts and integrates Cognitive Behavioural Therapy (CBT) with other evidence-based interventions, depending on the unique needs and goals of her clients. In addition to CBT, her common therapeutic approaches include Acceptance & Commitment Therapy (ACT); Compassion Focused Therapy (CFT), Eye Movement Desensitization & Reprocessing (EMDR) and Schema Therapy. Dr Browne advocates a holistic approach to mental health; working collaboratively with individuals to develop & nurture healthy interactions between the body & mind.

In addition to therapy, Dr Browne frequently provides training and consultation related to Corporate Wellbeing, and provides clinical supervision & training to trainee & qualified mental health professionals. She has lectured on various university psychology programmes, and has published academic research in a range of peer-reviewed journals. Dr Browne is experienced in working as a psychologist in the media, having participated in commentary for TV & printed press.

Dr Browne is a chartered member of the British Psychological Society (BPS), an accredited member of the British Association for Behavioural and Cognitive Psychotherapies (BABCP), and registered with the UK’s regulatory body for Clinical Psychology, the Health and Care Professions Council (HCPC). She is also a member of the Division of Clinical Psychology of Hong Kong Psychological Society (HKPS) and an approved therapist of the EMDR Association of Hong Kong.

Please note Dr Browne is currently fully booked and not taking on new clients.

Lora Lee

MSc in Psychoanalytic & Developmental Psychology (The Anna Freud Centre in conjunction with University College of London, London, UK)

MA in Play Therapy (Roehampton University, UK)

BA in Psychology (York University, Canada)

Cogmed Working Memory Coach (UK)

FRIENDS™ for Life facilitator (UK)

Parents Forever Facilitator (University of Minnesota, U.S.A)

Custody Evaluator (PACE, USA)

Parental Coordinator (Mindy F. Mitnick, USA, 2015 & Robin M. Deutsch, 2019, Hong Kong)

Lora has over ten years of clinical training and experience with children and adolescents within a variety of settings, e.g. private practice, non-profit sectors, social work and school settings.  Her practice encourages clients to draw on their own ability and inner resources to develop the skills needed to change destructive patterns of behaviour.

Lora’s approach stresses the importance of the unconscious, past experience and family dynamic in shaping current behaviour; thus, undesirable behaviours are learnt and can be modified.

Lora works with children and adolescents between the ages of 4 and 19, who are experiencing difficulties in parental divorce, bereavement, self-harm, suicidal thoughts, selective mutism, social anxiety, ADHD, bullying (being the bully or the victim) and she has a special interest in working with children and young people on the Asperger Syndrome spectrum. Lora’s aim for each child or adolescent is to work towards improving their sense of well-being and thus provide a more stable platform to support their future growth.  

To optimize this effect, Lora works with each individual according to their own unique character, conditions and circumstances.  Lora practices a child-first approach, putting the needs of the child or adolescent at the centre of therapeutic treatments, whether it is conducted with the child, and/or with parents.  

Lora is also a certified parental coordinator, divorce co-parenting facilitator and custody evaluator.  She is a Registered Child Psychologist with the Hong Kong Psychological Society.

In addition, Lora is a certified Cogmed Working Memory Facilitator.  The Cogmed Working Memory Training is an evidence-based program for helping children, adolescents and adults sustainably improve attention by training their working memory.

Please note Lora is currently fully booked and not taking on new clients.

Dr. Elizabeth Howl

PiDip. Clinical Neuropsychology from University of Glasgow, UK (in progress)

DClinPsy. Clinical Psychology from Hertfordshire University, UK

MRes. Masters of Research from Loughborough University, UK

BSc. (Hons) Psychology from Loughborough University, UK

 

Dr Howl trained as a Clinical Psychologist in the UK. She has over 10 years’ experience working with individuals, couples and families in distress. Dr Howl has worked across a wide range of settings from acute medical hospitals to outpatient clinics, as well as community work supporting those in their homes. She works with a wide range of issues, including depression, low self-esteem, anxiety, stress, and adjustment difficulties, as well as emotional distress experienced due to physical difficulties, such as acquired brain injury, neurological diagnosis and unexplained physical symptoms.  

Dr Howl is a compassionate and experienced Clinical Psychologist who looks to provide you with a confidential and non-judgemental space to talk openly about the difficulties or distress you are experiencing. She will spend time helping you to understand the patterns of behaviour that may be contributing to your distress. She will work in collaboration with you to develop new skills and techniques so that you can manage your emotional wellbeing and move towards the things you value in life.

Dr Howl primarily uses Acceptance and Commitment Based Therapy when working with her clients but draws on a range of evidenced-based therapeutic models, including Cognitive Behavioural Therapy, and Systemic and Narrative approaches. This enables her to adapt and tailor her sessions to your specific needs and situation.

Additionally, Dr Howl can provide neuropsychological assessment (including psychometric testing) for those with cognitive difficulties, acquired brain injury, and neurological diagnoses. She can help you understand the strengths and weaknesses within your cognitive profile. She works with you, your family and professionals to support them to understand your difficulties and help you to live the life you want.

Dr Howl is registered with the Health and Care Professionals Council in the UK and The British Psychological Society.

Dr. Zoë Fortune

PhD in Health Services Research, from the Institute of Psychiatry, Psychology and Neuroscience, Kings College London, UK

Master of Counselling from Monash University, Australia

BSc. Psychology from University College London (UCL), UK

Dr. Zoë Fortune has over 15 years of experience working in the field of mental health as an academic researcher, consultant and as a therapist. She takes a person-centred approach to counselling, understanding the needs of each unique client and using principles from Cognitive Behavioural Therapy (CBT) as well as other techniques to support clients with their overall wellbeing.

Dr. Zoë is passionate about mental health awareness and promotion. Most recently, she led the development of a not-for-profit organisation (City Mental Health Alliance Hong Kong) working with the corporate business community to create mentally healthy workplaces and ensure wellbeing of all employees. Dr. Zoë also regularly works with organisations to further enhancements in corporate wellbeing including giving training. She is also an instructor in Mental Health First Aid in Hong Kong.

Dr. Zoë maintains a keen interest in research and also holds a position as an Adjunct Assistant Professor at the University of Hong Kong to further research in workplace mental health. She has published academic research in a range of peer-reviewed academic journals and is a regular speaker and contributor to media articles.

Previously, Dr. Zoë has worked across diverse areas of mental health and wellbeing including work to further understanding into developmental disorders, the relationship between physical and mental health and the impacts of human trafficking on mental health.

Dr. Zoë is a member of the Hong Kong Professional Counselling Association.