1. Please submit a contact form, or alternately you can call or email us directly.
   (Please allow 48 hours for us to get back to you).
2. You will be provided with the name and details of a suitable therapist based on your request. You may be given more than one name if several therapists have availability to take on new clients and have expertise with the issue you are struggling with.
3. Once you pick a therapist, our administrative team will assist you in scheduling a pre-screen call with the therapist. This is not an assessment, but rather a short call to determine if your therapist is the right fit to work with you.
4. Once you have completed your pre-screen call, your therapist will instruct our administrative team to either:
5. (a) Book you in directly for an appointment
   (b) Add you to their waitlist
   (c) Refer you to another therapist who has expertise working with the issue you are seeking help for.Please note: If you do not hear back from our administrative team within 24 hours from your pre-screen call, please contact us to ensure you haven’t missed our call or email.